Frequently Asked Questions

How does Qizzup work?

We’ve taken the same 7-level curriculum that has been tested and proven over 10 years of trial and error in my own studio and converted it into a 100% virtual format.

After your child completes a new training at each level, they’ll be given the opportunity to purchase a colored Uniform Shirt corresponding to the completion of that level. Like the colored belt system in martial arts, this is an important outward indicator of your child’s skill and practice level that they can proudly showcase during live trainings!

Every month, your whole family will be invited to our Monthly Virtual Graduation Recitals where we will publicly announce and celebrate flyers who have done the hard work of moving up a level.

Four times per year, your child will be invited to join our Seasonal Virtual Showcase. This is another opportunity for your child to be recognized and celebrated for their skills, improvements and achievements by not only their instructors, but their peers as well

How many levels are there?

Like the colored belt system in martial arts, we’ve got 7 levels of aerial tricks to conquer. Each level consists of 10 easy-to-follow 45-minute class videos and printable lesson plans. You can choose to train alongside these videos or customize your own classes (whichever system works best for you and your family).

How do I graduate into the next level?

Each student will have their very own progression chart to track their progress towards their goals, reward their commitment to their training AND assess when it’s time to level up!

The progression chart method allows our students to learn at their own comfortable pace as well as creating manageable goals for them to achieve.

Once you’ve mastered all the tricks in a given level, you will be asked to learn a graduating performance sequence. You will send us a video of your performance which will act as your recital piece and be used to determine if you’re ready to graduate to the next level.

We like to make a BIG deal of these virtual graduation ceremonies. We invite the entire Qizzup family to join us live and we give away amazing prizes, superlatives and awards to encourage our flyers continually exploring new heights!

Is the rigging equipment required?

Yes, it is. But remember, the rig is a one time investment that (if taken care of properly) can be shared between multiple people in the same family.

Can we use our own rigging equipment?

Yes, but here’s what is required. In order to fly safely at home, you will need an aerial silk, basic rigging hardware, a safety mat, and a *safe* rig. Basic hardware includes carabiners, a rescue 8 or other silk rigging equipment, an optional swivel, and a span set or sewn runner depending on your rigging needs. A safe rig would be one that is a professionally built portable rig or from I beams or open web steel joists. Be sure to contact a structural engineer before rigging from any preexisting residential structure and never rig from a tree.

We always recommend hiring a professional rigger or structural engineer to help with the installation to determine what rigging equipment is needed for the space. Local aerial studios/circus/theater groups tend to be knowledgeable on the best people in your area, or the ETCP certification website has a directory of professional riggers.

Dynamic aerial arts movements produce forces greater than the body weight, professional riggers typically recommend rigging point can hold a minimum of 3000lbs. For Aerial Silks, you will need to be able to hold 5000lbs or more.

If you forgo professional rigging, you accept all liability for any injury or damage resulting from using the equipment and you potentially put the lives of yourself and others at risk. We highly advise professional installation.

When looking for contractors/riggers, if there is no one available in your area experienced in aerial rigging, you may look for a structural engineer or a contractor experienced in framing or structural work.

If you have questions, we urge you to contact us directly.

Our equipment is tested by third party engineering firms in Atlanta, GA; we can provide guidance on the right and wrong ways to use the equipment and where to find a qualified person to help with the installation.

No amount of care can eliminate all risks in Aerial Arts, but safe practice starts with professional installation. Qizzup Kidz Aerial Method cannot be held responsible for damages incurred to property or life by improper installation or rigging of our products – always hire a professional!

Do you offer rigging equipment?

Yes! We offer the perfect Start-Up Kit for Aerial Arts (and trust me, we have tried MANY) including:

  • Lightweight aluminum A frame portable rig that can be used from 8ft (2450mm) up to 11.42ft (3480mm) with multiple heights being selectable in-between. The ultimate portable aerial rig for our young aerialists to fly in their silks, hammock, hoop or static trapeze.
  • Two Qizzup carry cases for all elements of the A-FRAME come as standard, and at a total of 72lbs, this really is the most portable aerial rig available that you can set up easily!
  • All hardware to get you flying:
  • Includes 1 PC 10 yards fabric (108” width) – choose from our two colors: vibrant aqua or neon pink

    • 1 PC Figure 8
    • 1 PC Swivel
    • 2 PCS Carabiners
    • 1 PC Customized Instruction Manual
    • 1 PC Customized package

Learn More About
The Start Up Kit

How much space does the rig take up?

If you want to set your rig up inside, you need a ceiling at least 12ft high. Most people set their rigs up in their backyard. We don’t recommend leaving rigs outside indefinitely and encourage our flyers to disassemble the rig when it’s not in use.

If you need to keep it outside longer, there are metal protectant sprays that may prevent weathering, and another option is to take the legs down to a lower height when it’s not in use and place a tarp over it to protect against morning dew. It’s important to avoid rain and moisture to prevent damage. Every climate is different and more humid/wet climates are more prone to weathering. Parts may rust over time.

The rig we sell in our shop takes about 10 minutes to put up and 5 to take down and comes with detailed at home set up instructions. The warranty does not cover damage from outside use, and regular inspection of the equipment is especially important if you plan to use outdoors.

Can siblings share an account?

Each child needs their own Qizzup Membership. This allows us to:

  • Track each child’s progress separately and award graduation certificates
  • Include your child in virtual performances
  • Engage in live Zoom classes and community discussion.
IMPORTANT: To sign up a second or third child in Qizzup, you will need to use a different email for purchase/login as our platform only allows one member per email. If you don’t have another email account, you can simply create a new free account with your provider of choice.

BONUS: If you are joining the Fly Academy level, you get a coupon code to get 10% off your second child’s membership. (Code emailed to you at time of 1st child sign-up.)

Is this only for silks?

Currently, our online program has only the silks curriculum, but stay tuned for lyra and trapeze! Our aerial rigs are equipped to hold any apparatus!

How do I book a private lesson at Fly Studios in Redondo Beach?
To book an appointment you would go to www.flystudios.com/privates

  1. Scroll down below “Schedule Today” in green and select the “Outdoor/On-Site one-on-one private”
  2. Choose your teacher
  3. Click the purple button that says “set your time zone”
  4. Select the date on the calendar you want (available days are in bold) and then the time you want on your selected day
  5. This will take you to the “Your Info” tab where you will add your/the students’ information (and check any boxes with red asterisks)
  6. After filling out all of that information, at the very bottom you will click the purple button that says “Pay Now”

Can I view the videos on my cell phone or tablet?

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec posuere libero vel congue dictum. In quis cursus urna, non fringilla nibh. Nunc ut finibus arcu. Nullam malesuada ornare mauris, eu bibendum metus suscipit id. Class aptent taciti sociosqu ad litora torquent per conubia nostra, per inceptos himenaeos.

How do I cancel my membership?

We’re so confident that you AND your child’s Qizzup experience will be nothing less than STELLAR, that you can contact us within 30 days for a full refund of your subscription. Just email support@qizzup.com.

Do you offer gift cards?

Yes we do offer gift cards!
For our Qizzup equipment store:
you can get gift cards for any occasion:

How do I redeem a gift card?

To redeem a gift card

The system won’t allow me to put in my payment information.
The credit card box isn’t showing.

To redeem a gift card

The videos are loading slowly, what do I do?

To redeem a gift card

I’m experiencing technical issues with the site, what do I do?

Try clearing the cookies/cache within your computer, if that doesn’t do the trick please email us at support@qizzup.com with a screenshot of what you are experiencing and we will get back to you in 24 hours or less.

Can I download the videos?

No, the videos are available to view on the desktop site or the app with a paid subscription only. You cannot download them from the site.

I haven’t signed into my account for a while, can I get a refund?

We do not issue refunds for partial months or unused subscriptions.
Questions? We’re happy to help! Contact us at support@qizzup.com

Are your kidz bored & restless at home?

Download our FREE Boredom Buster Calendar + video training! (No special equipment required).

Boredome Buster silks dance Aerial Silks Stand
© 2021 Qizzup. Web Design & Development by The Essence Muse
Privacy Policy   |   Terms and Conditions